Hardware & Software Issues
When a laptop or PC misbehaves, the symptom is rarely the whole story. A slow machine can be a failing SSD, a frozen screen can be a RAM fault, and a crash can be a single bad driver.
- Typical time30–60 min diagnosis
- Service modeAt your doorstep
- PricingUpfront quote
About this service
When a laptop or PC misbehaves, the symptom is rarely the whole story. A slow machine can be a failing SSD, a frozen screen can be a RAM fault, and a crash can be a single bad driver.
Our technician runs a structured diagnosis at your doorstep — hardware tests, system logs and software checks — so you know exactly what is wrong before any money is spent.
What's included
- Complete hardware & software diagnosis
- Root-cause fault finding
- Clear repair quote before work
- Storage health (SSD / HDD) test
- RAM and CPU stress checks
- Temperature and fan inspection
- Driver and system log review
- Clear written explanation of the fault
- Upfront repair quote — no surprises
Brands we repair
- HP
- Dell
- Lenovo
- Asus
- Acer
- Apple
- MSI
- Custom PCs
Do you need this service?
If any of these sound familiar, it's time to get it checked before it gets worse.
Random freezes, lag or crashes
Strange noises, clicks or burning smells
Programs that refuse to open or keep closing
Error messages you cannot make sense of
The machine "just doesn't feel right" anymore
From call to fixed.
Tell us the symptoms
Call or WhatsApp us with what you are seeing and when it started.
Doorstep diagnosis
We test hardware and software on the spot to find the root cause.
Quote & approval
You get a clear explanation and price. Nothing proceeds without your OK.
Fix & verify
We repair it and run the same tests again to confirm it is solved.
Common causes
What usually leads to this problem.
- Ageing or failing SSD / hard drive
- Faulty or loose RAM module
- Corrupted drivers or system files
- Overheating from dust build-up
- Conflicting or malicious software
Tips from our technicians
Simple habits that help — before and after the repair.
- Note when the problem happens and what you were doing
- Take a photo of any error message
- Back up important files as soon as you notice issues
- Avoid repeated hard shutdowns
Common questions
Everything you need to know about hardware & software issues with Fix Point.
Is the diagnosis charged separately?
We share the diagnosis charge upfront on the call. If you go ahead with the repair, we will tell you exactly how it is adjusted.
What if you cannot find the problem?
Intermittent faults can take longer to reproduce. We will explain what we tested and suggest the next step honestly rather than guess.
Can you diagnose both laptops and desktops?
Yes. We diagnose laptops, desktops and custom-built PCs from all major brands.
Do I need to be present during the diagnosis?
It helps. We can show you what we find, explain the fault and get your approval for the repair right away.
Will you tell me if a repair is not worth it?
Yes. If the repair cost is close to the value of the machine, we will tell you honestly so you can decide.
How do I book a repair?
Just call or WhatsApp us on +91 98447 42792, or send a message from our contact page. Tell us the issue and a convenient time, and we will schedule a visit.
Will I get a quote before the work starts?
Always. We diagnose the issue first and give you a clear, upfront quote. No work begins without your approval.
Do you use genuine parts?
Yes. We use genuine or high-quality compatible parts and will always tell you which option you are getting before we fit it.
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Laptop acting up? Stay put — we'll come to you.
Book a doorstep visit in minutes. Upfront quotes, genuine parts and repairs done right in front of you.